<div class="content-intro"><div><span style="font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;"><strong>About Glean:</strong></span></div><div> </div><div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.</span></div><div> </div><div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.</span></div><div> </div><div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.</span></div><div> </div><div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.</span></div></div><div class="text-xl font-bold text-text-100 mt-1 -mb-0.5"> </div><div class="text-xl font-bold text-text-100 mt-1 -mb-0.5"><span style="font-size: 12pt; color: rgb(0, 0, 0);"><strong><span style="font-family: helvetica, arial, sans-serif;">About the Role:</span></strong></span></div><div class="text-xl font-bold text-text-100 mt-1 -mb-0.5"> </div><div class="whitespace-pre-wrap break-words"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);">Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding team. The AI Outcomes Manager will play a crucial role in transforming how every department works, with the power of Glean. They will work closely with executives and end users, combining business acumen, product sense, and prompting skills to help them transform into an AI-native enterprise.</span></div><div class="whitespace-pre-wrap break-words"> </div><div class="text-xl font-bold text-text-100 mt-1 -mb-0.5"><span style="font-size: 12pt; color: rgb(0, 0, 0);"><strong><span style="font-family: helvetica, arial, sans-serif;">You will:</span></strong></span></div><div><ul class="[&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"><li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Partner with executive sponsors and end users to identify high‑impact use cases and turn them into measurable business outcomes on Glean.</span></li><li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Lead strategic reviews and advise customers on their AI roadmap, ensuring they get the most value from Glean’s platform.</span></li><li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Translate business needs into clear problem statements, success metrics, and practical AI solutions; collaborate with Product and R&D to shape priorities.</span></li><li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Conduct discovery workshops, scope pilots, and guide rollouts, driving breadth and depth of adoption of the Glean platform.</span></li><li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Design and build AI agents with and for customers, including rethinking and redesigning underlying business processes to maximize impact and usability.</span></li><li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Proactively identify expansion opportunities and drive engagement across teams and functions.</span></li></ul></div><div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><strong>About you:</strong></span></div><div><ul><li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">5+ years of professional experience in roles that blend business and technology (e.g., product, analytics, data, engineering, solutions), with a consultative, customer‑facing approach.</span></li><li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Strong problem‑solving and communication skills; comfortable working with stakeholders from ICs to executives and tailoring messages to different audiences.</span></li><li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Demonstrated ability to craft effective prompts and guide AI agents for real customer or business workflows; you’ve shipped outcomes, not just demos.</span></li><li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Understanding of what current LLMs can and cannot do; able to set expectations and steer towards reliable, safe, cost‑effective solutions.</span></li><li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Product sense and user empathy—you can spot high‑value applications of AI across diverse job functions and design clear, guided experiences.</span></li><li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Hands‑on experience with modern AI platforms and tools (e.g., OpenAI, Claude, Mistral, Cohere or similar), with enough technical depth to work with engineers without needing to be on the critical path for writing production code.</span></li><li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Good to have:</span><ul><li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><span style="font-size: 12pt; color: rgb(0, 0, 0);">Prior experience in customer‑facing, consultative roles (solutions, support, product management) and comfort presenting to senior leaders.</span></li><li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><span style="font-size: 12pt; color: rgb(0, 0, 0);">Exposure to evaluating AI outcomes (e.g., defining success criteria, using sample tasks, reviewing results) and iterating for quality, latency, and cost.</span></li><li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><span style="font-size: 12pt; color: rgb(0, 0, 0);">Ability to analyze usage signals and customer feedback to inform roadmap and drive adoption.</span></li></ul></li></ul></div><div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><strong>Location:</strong> </span></div><div><ul><li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);">This role is remote (must be located in US East Coast)</span></li></ul></div><div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);"><strong>Compensation & Benefits:</strong></span></div><div> </div><div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0);">The standard OTE range for this position is $150,000-$212,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.</span></div><div> </div><div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.</span></div><div> </div><div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.</span><br><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">#LI-REMOTE</span></div><div class="content-conclusion"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>AI-First Mindset at Glean:</strong></span></p><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. <strong>As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. </strong>Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.</span></p></div>