<p><strong>AI Analytics (Business Intelligence) Summer Intern</strong></p><p><strong><span data-contrast="auto">Overview:</span></strong><span data-ccp-props="{}"> </span></p><p><span data-contrast="auto">This role is for an AI & data focused intern who will partner with the Analytics team to analyze text data from our customer calls using AI. The results will be shared with Customer Success leadership and inform CS strategy on client retention.</span><span data-ccp-props="{}"> </span></p><p><strong><span data-contrast="auto">Project Scope:</span></strong><span data-ccp-props="{}"> </span></p><ul><li><span data-contrast="auto">Using AI, the intern will review existing Gong customer call data and build upon several early-stage models to determine whether existing clients will churn or renew</span><span data-ccp-props="{}"> </span></li><li><span data-contrast="auto">Ideally this analysis will inform a larger model to provide an early warning signal to CS about customers threatening to leave</span><span data-ccp-props="{}"> </span></li><li><span data-contrast="auto">Key stakeholders include the following teams: Analytics, Data Engineering, Customer Success and Sales</span><span data-ccp-props="{}"> </span></li></ul><p><strong><span data-contrast="auto">Deliverables:</span></strong><span data-ccp-props="{}"> </span></p><p><span data-contrast="auto">This project changes rapidly as new info is found and implemented. Some potential tasks include:</span><span data-ccp-props="{"335559685":0}"> </span></p><ul><li><span data-contrast="auto">Working with CS and data engineering to find data surrounding key customers we want to evaluate</span><span data-ccp-props="{}"> </span></li><li><span data-contrast="auto">Running models through Claude to determine which approaches produce the most predictive outcomes </span><span data-ccp-props="{}"> </span></li><li><span data-contrast="auto">Creating PowerPoints to summarize the results of the project for management</span><span data-ccp-props="{}"> </span></li><li><span data-contrast="auto">Suggesting changes to the process to improve and strengthen our existing models and data practices</span><span data-ccp-props="{}"> </span></li></ul><p><strong><span data-contrast="auto">Learning objectives:</span></strong><span data-ccp-props="{}"> </span></p><ul><li><span data-contrast="auto">Tools to gain skills with: SQL, Excel, AI tools (Claude, ChatGPT)</span><span data-ccp-props="{}"> </span></li><li><span data-contrast="auto">Business exposure: CS, Analytics and Sales leadership</span><span data-ccp-props="{}"> </span></li><li><span data-contrast="auto">Professional Development: Role will partially own all development of models through the duration of their internship</span><span data-ccp-props="{}"> </span></li></ul><p data-start="0" data-end="27"><strong data-start="0" data-end="27">Skills & Qualifications</strong></p><ul><li data-start="30" data-end="105">Background or coursework in data, analytics, math, computer science, business, or a related field</li><li data-start="108" data-end="155">Interest in data analysis and AI applications</li><li data-start="158" data-end="219">Familiarity with tools like Excel; SQL or similar is a plus</li><li data-start="222" data-end="284">Experience or comfort using AI tools (e.g., Claude, ChatGPT)</li><li data-start="287" data-end="333">Strong analytical and problem-solving skills</li><li data-start="336" data-end="388">Clear communication skills for presenting insights</li><li data-start="391" data-end="435">Curious, detail-oriented, and eager to learn</li></ul><p><strong><span data-contrast="none">Location/Time Zone Preference: </span></strong><span data-contrast="none">United States - Pacific Time Zone preferred</span></p><p>This is an hourly, remote summer internship for college students, offering up to 35 hours per week at a rate of $20 per hour. Pacvue’s internship program runs across two 9-week cohorts, and candidates may choose the option that best fits their schedule: </p><p>Cohort 1 (May 18 – July 17) or Cohort 2 (June 15 – August 14).</p><p> </p><p><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}">#LI-Remote</span></p><div class="content-conclusion"><p><em data-stringify-type="italic">Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.</em></p></div>