Administrative Support Specialist

Little Wonder Children's Dentistry is seeking a dedicated and organized Administrative Support Specialist to join our passionate team. Our practice is committed to providing exceptional dental care focused on children, addressing the prevention, diagnosis, and treatment of various oral health conditions. At Little Wonder Children's Dentistry, we pride ourselves on attentive care and quality dental work delivered in a warm and welcoming environment. Beyond clinical services, we are deeply rooted in our community, actively participating in initiatives that promote children's health, wellness, and education through free dental screenings, school partnerships, and charitable efforts. As an Administrative Support Specialist, you will play a critical role in supporting our operations, ensuring that our staff can focus on delivering the highest quality care. This position offers the opportunity to contribute to a practice that values compassion, community involvement, and excellence in pediatric dental care. If you are detail-oriented, efficient, and eager to make a meaningful difference within a health care setting dedicated to children’s well-being, we invite you to join our team at Little Wonder Children's Dentistry.

Responsibilities

• Manage and coordinate daily office operations to ensure efficient workflow.
• Serve as the first point of contact for patients and families, providing friendly and professional customer service.
• Schedule and confirm patient appointments, maintaining an organized calendar for dental staff.
• Handle patient records, ensuring confidentiality and compliance with HIPAA regulations.
• Assist with billing, insurance claims, and processing payments accurately and timely.
• Support communication between dental staff, patients, and external partners to facilitate seamless service delivery.
• Organize community outreach efforts, including scheduling free dental screenings and coordinating educational events.

Requirements

• Previous experience in an administrative or office support role, preferably in a healthcare or dental setting.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Excellent verbal and written communication skills to interact with patients, families, and staff.
• Proficiency in office software including scheduling and electronic health record (EHR) systems.
• Knowledge of medical billing and insurance processes is highly desirable.
• Commitment to patient confidentiality and adherence to HIPAA guidelines.
• A compassionate attitude and dedication to supporting children’s health and community involvement initiatives.