Administrative Assistant

Haven Salon + Day Spa Inc., located in the heart of Muskego, Wisconsin, is seeking a dedicated Administrative Assistant to join our dynamic team. As a full-service salon and spa that has been serving the community since 2013, we are proud to provide a wide array of beauty and wellness services designed to help our clients look and feel their best. Our offerings, ranging from professional haircuts and coloring to advanced skincare treatments and bridal beauty services, are rooted in our commitment to using plant-based products and sustainable practices as an Aveda Concept Salon. The ideal candidate for the Administrative Assistant role will thrive in our team-based environment, where personalized service and ongoing professional development are highly valued. This position is crucial to ensuring that our salon operations run smoothly and efficiently, allowing our skilled professionals to focus on delivering exceptional services in a calming and luxurious atmosphere. As part of our commitment to customer care, the Administrative Assistant will play a pivotal role in maintaining our welcoming environment while also contributing to our salon’s reputation for excellence in beauty and wellness.

Responsibilities

• Greet clients warmly and guide them through their visit to the salon and spa.
• Manage appointment scheduling and coordinate to optimize the team’s time and resources.
• Handle phone calls, emails, and inquiries promptly and professionally.
• Maintain inventory and supply levels for salon and spa products, placing orders as necessary.
• Assist with daily administrative tasks including filing, data entry, and recordkeeping.
• Provide support for marketing initiatives, including managing social media updates and promotional materials.
• Ensure the cleanliness and organization of the front desk and waiting areas.

Requirements

• Proven experience as an administrative assistant or in a relevant administrative role.
• Strong communication and interpersonal skills, both verbal and written.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and salon management software is a plus.
• Ability to multitask efficiently and prioritize tasks in a fast-paced environment.
• Detail-oriented with excellent organizational skills.
• Familiarity with the cosmetics or beauty industry is an advantage.
• Positive attitude, professional demeanor, and a passion for customer service.