<div class="content-intro"><p><strong>Who We Are</strong></p><p>Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.<br><br>We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.</p></div><p><strong>Job Description</strong></p><p>SmartRent is looking for a motivated and experienced accounting professional with solid, hands-on experience in Accounts Receivable, Billing, and Collections support. As an Accounts Receivable Specialist, you’ll play a key role in ensuring customers are billed accurately and payments are received in a timely manner. You’ll assist customers with billing inquiries via phone and email, build positive relationships by resolving past-due issues, and ensure they receive their invoices promptly. </p><p>The ideal candidate is a proactive problem-solver with strong communication skills and a commitment to providing excellent customer service. You maintain a calm and friendly demeanor while connecting with customers, and although many of your responsibilities are carried out independently, you also thrive in a team environment and contribute to a positive office culture.</p><p>This role reports to the Manager, Collections and is based out of our Scottsdale, AZ headquarters. This is a hybrid position.</p><p><strong>Responsibilities</strong></p><ul><li>Review aging reports regularly to minimize outstanding balances.</li><li>Respond to customer emails and phone inquiries in a prompt and professional manner.</li><li>Maintain clear records of collections efforts and customer correspondence.</li><li>Research discrepancies getting to the root cause for non-payment and resolving any on-going issues.</li><li>Evaluate and prioritize outstanding accounts, determining appropriate collection actions and strategies.</li><li>Work with internal departments when necessary to resolve past due accounts.</li><li>Efficiently report collections concerns and status to management, including making recommendations to improve system or collection efforts.</li><li>Recommend accounts to be written off to management.</li><li>Generate refund requests.</li><li>Assist with other accounting functions, as needed, such as customer invoicing.</li><li>Other duties as assigned.</li></ul><p><strong>Required Qualifications</strong></p><ul><li>Associate's degree or equivalent combination of education and experience.</li><li>3+ years experience in Accounts Receivable and B2B Collections.</li><li>Familiarity with accounting standards (GAAP).</li><li>Excellent customer service skills and effective communication.</li><li>Strong attention to detail, time management and organizational skills.</li><li>Strong analytical and problem solving skills.</li><li>Intermediate MS Office knowledge (especially Excel). </li><li>Ability to excel in a fast-paced, dynamic work environment.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Knowledge and experience with NetSuite and 360 Subscription Billing.</li><li>Knowledge and experience with Salesforce.</li><li>Experience working in the multifamily property or construction industries.</li><li>Experience working for a B2B SaaS (Software as a Service) company.</li></ul><h6>#LI-Hybrid</h6><div class="content-conclusion"><div><h3><span style="color: #000000;">We Put Our Employees First</span></h3><p>We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future.</p><h3>You’ll fit right in if you:</h3><ul><li><p>Do the hard work and go out of your way to deliver excellence</p></li><li><p>Own outcomes and learn from your mistakes</p></li><li><p>Are a collaborative and supportive team player—win or lose, you lift others up</p></li><li><p>Value authenticity, diverse perspectives, and inclusion in the workplace</p></li><li><p>Have a passion for smart tech and the real estate industry</p></li></ul></div><p><a href="https://smartrent.com/privacy/#:~:text=SmartRent%20values%20your%20privacy%20and,whom%20it%20may%20be%20shared.&text=We%20collect%20personal%20information%20about,of%20our%20Site%20or%20Services." target="_blank">Privacy Policy</a></p></div>