<p><span style="text-decoration: underline;"><strong>Account Manager (Mid Market)</strong></span></p><p> </p><p>Workshop is looking for an ambitious Account Manager to drive customer growth and help them achieve long term value. You’ll build strategic relationships with our mid-market customers, and identify growth opportunities for their organization. </p><p>As an Account Manager, you’ll identify customers within your segment that are ready to grow with Workshop - either through increased usage, or by adding to the features and channels they use. You’ll partner with a Customer Success Manager (CSM), who ensures these customers are finding value through adoption and engagement. </p><p>The most successful candidates will create strong customer relationships and execute a proactive value-aligned sales process, leading to highly engaged and successful customers. </p><p> </p><p><strong>As an Account Manager, you will:</strong></p><ul><li>Build strong relationships with Workshop customers, aligning our solutions to successful customer outcomes</li><li>Drive a proactive, thoughtful and intentional expansion process</li><li>Partner with your CSM to ensure the best customer experience possible</li></ul><p><strong>Meet or exceed monthly growth targets</strong></p><ul><li>Stay current on Workshop’s ever-expanding product offering</li><li>Maintain accurate CRM records for relationship and deal management</li></ul><p> </p><p><strong>To be successful in this position you’ll need: </strong></p><ul><li>2+ years experience in a relationship–based selling role; SaaS experience preferred</li><li>Expert level Workshop product knowledge, with the ability to adapt to an ever-changing product catalog</li><li>Proven track record of consistently achieving individual and team goals</li><li>Comfort and expertise in managing multiple customer relationships with varying levels of complexity</li><li>A proactive, positive and ambitious mindset</li><li>To be an excellent communicator among both internal and external audiences</li></ul><p> </p><p><strong>About Workshop</strong></p><p>Workshop is a fast growing, venture-backed startup based in Omaha, Nebraska and we’re on a mission to create more happy Mondays for employees everywhere. We build software to help internal communications teams create, send, and measure multi-channel, employee-centric campaigns.</p>