Join an award-winning and talented organization that delivers world-class workforce solutions. Working within a vibrant and passionate team of recruitment and sales professionals, you will bring your energy and enthusiasm to help grow the firm by managing and growing national and regional key accounts in the staffing and MSP space.
About the Role
The Staffing Account Manager is a key role with a P&L responsibility and a primary goal of growing and managing a portfolio of accounts including but not limited to technical, engineering, life sciences, and non-IT categories. The role also oversees a delivery team to give them direction and strategy on being successful on the accounts in your portfolio.
What will you be doing day to day?
- Responsible for managing and penetrating existing and new accounts and fulfilling client staffing needs within minimal time.
- P&L Management, develop and maintain strategic account plan.
- Ensure continuous client satisfaction
- Make regular onsite visits with clients and build rapport to foster a long-lasting beneficial relationship.
- Monitors and ensures adherence to client policies and procedures.
- Help recruiters by relaying exact customer needs and opportunities to them
- Ensure proper 360-degree screening for all candidates is done before submittal
- Keep track of client scorecards, internal recruitment metrics, and healthy ratios for the team
- Find creative ways to reduce turn-around time without compromising quality.
- Perform other duties and responsibilities as assigned
Your Skills
- Leadership – Set and execute a clear vision, strategy, and/or goals
- Growth and Development – Know or learn what is needed to deliver results and successfully compete
- Possess solid knowledge and understanding of the training industry, trends, current learning technologies, assessments, and survey platforms
- Excellent interpersonal; communication, and presentation skills
- Must be Tech Savvy and up-to-date with current technologies and recruitment trends
- Be Persistent and Have a Never Give Up attitude towards roles that others were unable to fulfill.
Requirements
- Bachelor’s degree or equivalency in work experience or education
- Experienced in Contingent staffing, MSP based clients
- Experience in one or multiple industries and domains such as IT, Engineering, Life Sciences, Non-IT etc
- 5+ years of overall experience with a proven track record in the Staffing Industry
- 3+ years of experience managing a team of recruiters and client-facing experience.