Account Manager, Enterprise

At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. 

As a founding member of the Enterprise Account Management team at Vanta, you will have a unique opportunity to work side-by-side with our leadership, product and engineering team as we work towards building our Enterprise GTM motion. As an Enterprise Account Manager at Vanta, you will be responsible for nurturing and expanding relationships with our largest customers. Your role will involve understanding their unique needs, ensuring their success with our platform, and identifying opportunities for growth and expansion.

What you’ll do as a Account Manager, Enterprise at Vanta:

• Serve as the primary point of contact for existing Enterprise customers, fostering strong, long-term relationships across customer stakeholders at all levels.

• Collaborate on account plans that identify and pursue opportunities to expand Vanta's footprint within existing accounts, including upselling and cross-selling additional services. 

• Manage contract renewals and work proactively to ensure high customer retention rates.

• Build and manage a pipeline of renewal and expansion opportunities and accurately forecast performance against sales targets.

• Partner closely with various resources throughout the sales process, including legal, product, engineering, solution engineers, and GRC specialists.

• Maintain strong partnerships and alignment with CSMs to understand customer health, ensure close strategic collaboration and execute coordinated communication with your accounts. 

• Understand customer business objectives and clearly articulate the value Vanta provides towards those objectives. 

• Gather and relay customer feedback to internal teams to drive improvements that best meet client needs.

How to be successful in this role:

• 7+ years in account management, full cycle sales, or related roles, preferably within the SaaS or compliance sectors.

• Proven track record of managing and growing relationships with enterprise-level clients including exceeding retention and expansion goals. 

• Experience in managing complex customers, particularly those with over 5,000 full-time employees.

• Keen ability to prioritize your efforts towards the highest impact work for both your customers’ and Vanta’s business objectives. 

• Exceptional verbal and written communication skills, with a talent for presenting complex information clearly. 

• A commanding executive presence, with the ability to establish and manage C-level relationships.

• Strong analytical skills with the ability to address client challenges effectively, including engaging and organizing applicable internal resources. 

• Ability to work cross-functionally with sales, product, and support teams to deliver exceptional customer experiences.

• Technical proficiency to understand Vanta's software and establish rapport with highly technical customer contacts. 

• You are curious and resourceful, and thrive in a fast-paced setting.

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The OTE range for this position is $200,000 - $275,000. This role may also be eligible for commissions/bonus, equity, medical benefits, 401(k) plan, and other company perk programs.

#LI-remote

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security.From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. 

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.