Account Manager 2-3, Specialty OE

In this role, you will be responsible for managing key customer relationships and driving commercial and technical account success across complex, global accounts:

• Lead day-to-day account management activities including pricing requests, change requests, and quality and delivery performance tracking.
• Support product launch initiatives and ensure seamless coordination between internal teams and customer stakeholders.
• Manage customer interactions related to commercial topics such as quotes, contracts, and written agreements.
• Develop and maintain strong relationships across customer organizations, including purchasing, engineering, and leadership teams.
• Monitor and support the sales order process, providing technical guidance for complex orders and requirements.
• Collaborate on RFQ responses and work with internal centers of competence and procurement teams.
• Develop short- and long-term account strategies using internal tools and cross-functional alignment.

Requirements

This role requires a strong blend of technical expertise, commercial acumen, and relationship management experience within the heavy vehicle or automotive industry:

• 8+ years (Account Manager 2) or 10+ years (Account Manager 3) of experience in account management or similar commercial roles.
• At least 5 years of experience in the heavy vehicle industry.
• Strong knowledge of commercial vehicle systems, particularly air brake, foundation brake, and steering systems.
• Experience working with OEMs, suppliers, fleets, and distribution channels.
• Proven ability in technical solution-based selling and complex problem-solving.
• Strong negotiation, contract understanding, and customer engagement skills.
• Excellent communication skills with the ability to influence stakeholders at multiple levels.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Bachelor’s degree required (Business or Engineering preferred).
• Ability to manage a high level of travel (approximately 60%) and work independently from a home office.

Benefits

• Competitive annual salary ranging from $89,900 to $158,200, depending on experience and qualifications.
• Annual performance bonus opportunity up to 20% of base salary.
• Comprehensive healthcare coverage including medical, dental, vision, life, and disability insurance.
• 401(k) retirement savings plan.
• 120 hours of vacation, 40 hours of personal paid absence, plus 12 paid holidays and 1 floating holiday annually.
• 6 weeks of paid parental leave.
• Stock purchase eligibility and additional employee programs.
• Strong focus on professional development within an international, innovation-driven environment.