Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
As an Account Executive, Strategic, you will lead Freshworks’ efforts to build transformative partnerships with global enterprise organizations. Your expertise in ITSM and EX solutions will enable you to craft and deliver high-value strategies that help organizations optimize their employee experience and operational efficiency. You’ll thrive in complex, long sales cycles, engaging C-suite executives and global teams to create lasting impact.
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Key Responsibilities
Experience: 8–10+ years of demonstrated success in enterprise sales, with a proven ability to close large, complex deals and drive value for global organizations.
Expertise:
Skills:
Traits: Strategic, influential, and organized, with a relentless focus on creating long-term value for clients.
Mindset: A visionary approach to sales with a passion for enabling enterprise organizations to thrive through technical and employee experience optimization.
The annual base salary range for this position is $135,000 — $175,000 USD + Variable Compensation (where applicable)
Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.
Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
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