Account Executive - Health and Human Services (HHS)

Lyssn is a leading provider of innovative SaaS solutions transforming how state and local governments adopt and deliver evidence-based practices to their constituents. Our technology directly addresses critical funding requirements that jurisdictions must solve immediately, making us a timely and strategic partner in the government sector.

Our proven use cases and established customer base have positioned us as a trusted solution provider in the government space, particularly in child welfare, community corrections, and community-based prevention services. With our technology, government agencies can implement large-scale evidence-based practice programs, conduct effective fidelity monitoring, and demonstrate measurable outcomes - all critical components for securing and maintaining program funding.

We're experiencing rapid growth due to increasing demand from government agencies nationwide, and we're expanding our sales team to capitalize on this momentum. You'll join us at an exciting time, taking over a territory with an established pipeline and the opportunity to make a significant impact.

Working at Lyssn

We founded Lyssn with a single conviction: Health and well-being is a basic human right, and people who are suffering should have access to the best quality treatments. Our vision is to design clinical, evidence-based technologies (validated through peer-reviewed studies) that maximize therapists, counselors, coaches, and caseworkers’ ability to help their clients and patients at scale; and we offer a suite of technologies to enhance training, supervision, and quality assurance to do just that!

Our company spans a diverse range of innovative areas including natural language processing, machine learning, psychotherapy research, clinical assessment and behavioral coding, project management, software development, UI design, community-based research, and small business development. Nearly all of our founders (Ph.D level psychologists and data scientists) are active in Lyssn’s day-to-day business and you will be working with all of them in this role.

Inclusion is our mission

Our products train providers in acceptance and appreciation of cultural, socioeconomic, gender, religious, neuro and other core aspects of diversity. To create products that serve people from all walks of life, we need to include everyone. Therefore, we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for psychotherapy and human services, we welcome you to join the Lyssn team.

Account Executive Heath and Human Services (HHS) - Full Time - Remote

We are seeking an experienced sales professional with a proven track record of selling software solutions to state and local government agencies. The ideal candidate will have demonstrated success in complex, multi-stakeholder sales environments and experience navigating government procurement processes.

As an Account Executive, you'll leverage your government sales expertise and interpersonal skills to deeply understand agency challenges, position our solutions effectively, and foster long-term partnerships. Your work will directly contribute to improving public services while helping government agencies meet their funding and compliance requirements.

Our collaborative team culture supports both individual achievement and collective success. You'll work with marketing, product, customer success, and other sales team members to ensure seamless customer experiences while driving revenue growth in your assigned territory.

Job Type / Schedule

Full-time employee, 40 hours per week, remote.

Lyssn, io, Inc. is based out of Seattle, WA. The majority of work can be conducted remotely through telecommuting. The applicant must be able to accommodate clients business hours in their assigned territory. Travel to customer sites, conferences, and in-person Lyssn team meetings is required regularly throughout the year.

Essential Functions

• Develop and execute comprehensive sales strategies to achieve revenue targets within assigned government territories
• Build and maintain a robust sales pipeline through strategic prospecting, qualifying, and closing high-value opportunities
• Engage in consultative selling with government decision-makers, aligning our SaaS solutions with their specific challenges and requirements
• Establish and nurture relationships with key stakeholders, including agency directors, program managers, IT leaders, and procurement officials
• Collaborate on SOW development, proposals, and presentations tailored to government clients
• Execute go-to-market strategies in collaboration with marketing, product, and customer success
• Complete work remotely and conduct business in alignment with company processes and quality standards
• Document activities in our CRM to ensure accurate revenue data, and contract expectations, scope, and decisions, and track critical deal details that will inform business and legal decisions during contract negotiations

Requirements

Candidates are required to demonstrate the following skills

• 5-10 years of technology sales experience, with at least 4 years specifically selling software solutions to state and local government agencies
• Proven success closing complex, high-value SaaS contracts with multiple decision-makers
• Demonstrated ability to navigate government procurement processes and purchasing cycles and contract negotiations
• Strong understanding of competitive and non-competitive purchasing within state and local governments
• Bachelors or advanced degree in Business Administration, Public Policy, Social Work, or relevant field

Additional Requirements:

• Understanding the needs and considerations for the program and IT side of government operations within child welfare, corrections, and workforce development departments
• Understanding of large-scale evidence-based practice (EBP) implementations and evaluations, including activities such as fidelity monitoring. Knowledge of implementation science, change management, and funding drive legislation, a plus
• Exemplary teamwork and collaborative spirit

Salary Range

Compensation package includes base salary plus commission, commensurate with experience. Expected OTE range is $190,000 to $220,000 with the opportunity to exceed the range with high performance. New Lyssn employees may be granted stock options (subject to board approval).

Benefits

• Insurance
• Medical (Regence Blue Cross)
• Dental (Delta Dental)
• Vision (VSP Vision Care)
• Life/AD&D (Unum)
• Excepted Benefit Health Reimbursement Arrangement (EBHRA)
• Employee assistance program
• 401(k) retirement plan
• Paid Leave: vacation, sick, holiday, bereavement, parental, jury duty
• Corporate matching charitable giving program
• Internet and Home Office Stipend
• Professional development
• Additional benefits may be discussed during the hiring process

Lyssn is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to fair employment practices regarding citizenship.

Finally and Importantly… A Note on Authenticity and AI in Hiring at Lyssn

• Resume Application Integrity: We review applications personally. Any attempt to manipulate screening algorithms using "white fonting," hidden text, or keyword stuffing will result in immediate disqualification.
• Skill Demonstration: We value tools that increase efficiency, but this role requires human judgment. In all of our hiring, we use skill assessments both in real-time and also via ‘homework.’  Using AI to generate answers for skills assessments or homework without disclosure will disqualify you.
• Real Expertise: Please ensure the skills on your resume reflect your actual capabilities. Using AI to simulate expertise that you do not possess will eventually be discovered during the interview process; please respect our time and yours by applying only if you have the requisite experience.
• Cover Letter: A cover letter is required. Please put your preferred method of contact in the first paragraph of your cover letter.