The Opportunity
As an Account Director, US and Canada at Vesta, you’ll own relationships with some of our most strategic telecommunications customers — driving growth, retention, and long-term value. You’ll serve as a trusted advisor on payment strategy, helping clients balance conversion, risk, and profitability while expanding Vesta’s footprint across their business.
This is a strategic, growth-oriented role — ideal for someone who thrives on solving complex challenges at the intersection of payments, fraud prevention, and customer experience.
What You’ll Do
- Own the customer relationship for a portfolio of enterprise accounts in telecommunications, including mobile network operators and mobile virtual network operators
- Act as a strategic payments advisor, guiding clients on ways to improve approval rates, reduce fraud, and grow revenue using Vesta’s solutions.
- Develop and execute account plans that expand relationships, drive adoption of new products, and increase revenue across regions and business units.
- Partner cross-functionally with the development, product, and growth expansion teams to deliver solutions that align with client goals.
- Lead quarterly business reviews and present performance metrics, ROI, and growth opportunities to senior stakeholders.
- Identify and close expansion opportunities, including cross-sell, upsell, and multi-market deployment.
- Serve as the internal voice of the customer, influencing product direction and strategy.
What We’re Looking For
- 10+ years of experience in account management, strategic partnerships, or customer success with enterprise clients.
- Strong background in payments, fintech, or fraud prevention — you understand authorization rates, interchange, chargebacks, and risk dynamics.
- Proven track record of growing and expanding strategic accounts through consultative selling and value-based partnerships.
- Excellent relationship builder — comfortable engaging with executives, product leaders, and payment teams alike.
- Data-driven mindset with the ability to translate analytics into actionable business insights.
- Skilled communicator and presenter, able to simplify complex topics for diverse audiences.
Why Vesta
- Work with a global team shaping the future of secure digital payments.
- Own high-impact relationships with marquee brands, including AT&T and Rogers.
- Competitive compensation, performance bonus, and comprehensive benefits.
- Growth opportunities in a rapidly expanding organization.