Account Director

About the Role

Go Fish Digital is looking for an Account Director to join our team! The Account Director is responsible for leading client relationships, driving strategic direction, and ensuring the long-term success of key accounts. This role serves as a bridge between client business objectives and internal execution, ensuring that strategies are both effective and scalable.

The Account Director operates as a senior strategic partner to clients while also supporting team development and account growth. This role requires strong leadership, business acumen, and the ability to navigate complex client needs while maintaining high-quality delivery.

What You'll Do

Client Leadership & Relationship Management

• Serve as the primary strategic contact for key clients
• Build and maintain strong, long-term client relationships focused on trust and results
• Lead strategic conversations and align marketing efforts with client business goals
• Manage client expectations and ensure high levels of satisfaction

Strategic Direction & Growth

• Lead development of account strategies that drive performance and business impact
• Identify opportunities for account growth, upsell, and expanded services
• Ensure strategies are aligned with client objectives and market opportunities
• Oversee performance and guide optimization efforts

Account Oversight & Delivery

• Ensure all workstreams are executed effectively, on time, and within scope
• Maintain visibility into account health, including performance, timelines, and budgets
• Address risks proactively and implement solutions to maintain momentum

Team Leadership & Development

• Mentor and support Account Strategists and Senior Account Strategists
• Provide feedback, guidance, and development opportunities
• Foster a culture of accountability, collaboration, and continuous improvement

Cross-Functional Collaboration

• Ensure alignment across media, SEO, creative, and analytics teams
• Drive collaboration to deliver cohesive and effective marketing programs
• Improve processes that enhance efficiency and quality

What You Bring

• Bachelor’s degree required
• 7 or more years of experience in client services, account management, or digital marketing
• Agency experience preferred
• Experience managing large or complex accounts
• Experience working with ecommerce, B2B or Real Estate clients is a plus
• Working knowledge of digital marketing channels, including owned media (SEO & GEO), paid media (search, social, and programmatic), Email & SMS, and more.
• Hands-on experience with paid media platforms is strongly preferred

What You Will Need

• Strong client leadership and relationship management
• Strategic thinking and business acumen
• Ability to drive growth and identify opportunities
• Leadership and team development skills
• Strong communication and presentation abilities
• Data-driven decision-making
• Cross-functional collaboration
• Experience with tools and ad platforms, including Google Analytics, Google Ads, Google Search Console, SEMRush, Klaviyo, Meta Ads, ClickUp, etc., is a plus

Why Join Us 
You'll work alongside talented people who are passionate about solving problems, helping clients grow, and delivering meaningful results. We're a collaborative, fast-moving team where curiosity is encouraged, ideas are welcomed, and great work is recognized.

We believe the best work happens when people are trusted to take ownership, supported in their growth, and empowered to bring their unique perspectives to the table. Whether you're just getting started or bringing years of experience, you'll have the opportunity to make an impact while continuing to learn and grow.

Benefits & Compensation 

We believe great people deserve great support. Our company offers competitive compensation and a comprehensive benefits package designed to support your health, well-being, and career growth, including:

• Competitive compensation
• Flexible work environment
• Medical, dental, and vision insurance
• Unlimited paid time off
• 401(k) with company match
• Company-paid life and disability insurance
• Paid parental leave
• A collaborative culture with autonomy and ownership
• Employee wellness programs and additional perks

Additional Information

No agencies, please.

We are proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone feels respected, valued, and empowered to succeed. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Please note that this job description is intended to describe the general nature and level of work being performed. It is not intended to be a comprehensive list of all responsibilities, duties, or qualifications, which may change based on business needs.

At this time, we are unable to sponsor or transfer employment visas for this position.